Sinhal Metal Industries Refund Policy

Thank you for shopping with ClassicGold. We want to ensure that you are completely satisfied with your purchase. If for any reason you are not fully happy with your order, we offer a simple and transparent refund process to address your concerns.

If you need to return an item, please ensure that you contact us within 2 days of receiving your order. We require that the items be returned in their original condition, unused, and in the original packaging. This helps us ensure that the products you receive are always in perfect condition.

In the event that you receive a defective or damaged item, or if we’ve sent you the wrong product, please reach out to us within 2 days of receiving your order. We will guide you through the process of returning the item and will either send you a replacement or issue a full refund, depending on your preference.

Please note that some items are non-refundable. For example, personalized or custom-made items cannot be returned or refunded. Additionally, items marked as "final sale" or "non-returnable" are not eligible for refunds.

To initiate a return or request a refund, simply contact our customer service team at classiconlinesale@gmail.com or +91 85958 16645. Provide your order number and a brief explanation of why you are requesting a refund. We’ll then give you detailed instructions on how to return the item.

For returns that are a result of our error—such as defective, damaged, or incorrect items—we will cover the cost of return shipping. For other returns, you will be responsible for return shipping charges.

Once we receive and inspect the returned item, we will process your refund. Typically, refunds are processed within 7 to 10 business days and will be issued to your original payment method. Please keep in mind that it might take additional time for the refund to appear in your account, depending on your bank or credit card issuer.

If you’d like to exchange an item for a different size or color, please contact us. We’ll let you know if the item you want is in stock and may arrange for an exchange if available.

We reserve the right to update our refund policy as needed. Any changes will be posted on this page, so we encourage you to check back periodically to stay informed about our current refund practices.

If you have any questions or need help with a return or refund, don’t hesitate to reach out to us at: Contact Us – Classic Gold Toothbrush